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AUTHOR
Dr. Timothy Ursiny is the President and Founder of Advantage Coaching & Training, and an Executive Coach specializing in helping executives and their teams reach peak performance in both their professional and personal lives. He is a member of the International Coaching Society, the Chapter of the American Society for Training and Development, the International Coaching Federation and is the former chair of corporate coaching for the National Association of Business Coaches. Dr. Ursiny is a Certified Business Coach (CBC) and Registered Corporate Coach (RCC) and has coached hundreds of professionals at every level of management.

NARRATOR
Rolland Lopez, a native of Los Angeles, has acted in numerous stage productions, including "The Music Man" and "A Flea in Her Ear." His diverse entertainment talents include working as a stand-up comic, playing the saxophone in marching bands and instructing salsa dance. He is a rising talent in the audiobook industry.

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REVIEWS
Ken Blanchard, author
"If you are a coward like me when it comes to conflict, then this (audio) book could be perfect for you."